How we handle your policy.

We don't keep your document.

Your uploaded PDF is read in memory to extract the text, then discarded. We never write the PDF or its raw text to disk or a database.

We don't keep your Health Check by default.

After we show you the result, we store only non-identifying metadata about the run — how many clauses were found, which known traps matched, and a one-way hash of the text so we can spot duplicates. We do not store your name, address, or the report's wording.

Anything we do keep is deleted automatically.

Any retained metadata is purged after 30 days.

Email is optional.

If you give us your email — for a copy or updates — we store just that, and never as a condition of seeing your Health Check.

We never sell your data.

If we ever earn a referral commission when you act on a recommendation, it costs you nothing and never changes what the Decoder tells you.

This is information, not advice.

The Decoder is an educational tool. It doesn't give personalised financial advice or decide what is or isn't covered — always verify with your insurer.

Questions about your data? Email [email protected].